Terms & Conditions

Effective Date: April 21, 2026

Last Updated: April 21, 2026

Welcome to Mercury Mulch Co., doing business as Mercury Mulch (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of https://www.mulchhr.com and any related websites, landing pages, forms, features, communications, products, or services offered by us.

By accessing this website, submitting a form, opting into communications, purchasing a product or service, or otherwise interacting with us, you agree to these Terms and Conditions. If you do not agree, please do not use this website or our services.

Business Name: Mercury Mulch Co.

DBA Name: Mercury Mulch

Website: https://www.mulchhr.com

Support Email: sales@mulchhr.com

Support Phone: (757) 219-2033

Mailing Address: 220 E Mercury Blvd, Hampton, VA 23669

You agree to use this website only for lawful purposes. You may not use this website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.

You agree not to:

Submit false or misleading information

Attempt unauthorized access to any part of the website or related systems

Use the website for spam, abuse, fraud, or unlawful activity

Copy, scrape, reproduce, or exploit website content without written permission

Interfere with website security, functionality, or availability

You represent that you are at least 18 years old, or the age of majority in your jurisdiction, and legally capable of entering into these Terms and Conditions.

We may provide information, quote request tools, order request tools, delivery request tools, consultations, subscriptions, digital content, physical goods, marketing communications, customer support, and other related offerings through this website.

We reserve the right to modify, suspend, or discontinue any part of the website, product, or service offerings at any time without prior notice.

If you purchase products or services from us:

You agree to provide current, complete, and accurate billing and payment information

Prices, fees, and payment terms will be disclosed at the time of purchase or in a separate agreement

We reserve the right to refuse or cancel orders at our discretion

Late payments may result in paused services, additional fees, or cancellation, where permitted by law

Any refund rights, if offered, will be governed by our posted refund policy or signed service agreement

If you request a quote, place an order, schedule a delivery, or request service through our website:

Availability is not guaranteed until confirmed

You agree to provide accurate contact information

Cancellation, rescheduling, no-show, delivery, deposit, or order terms may apply and will be communicated at the time of booking, ordering, scheduling, or in a separate agreement

Any information you submit through forms, chat widgets, surveys, quizzes, booking pages, email, SMS, or other methods must be truthful and accurate. By submitting information, you confirm you have the right to provide that information.

We may use submitted information in accordance with our Privacy Policy and applicable law.

All content on this website, including text, graphics, branding, logos, layouts, downloads, documents, images, videos, and software, is owned by or licensed to Mercury Mulch and is protected by applicable intellectual property laws.

You may not reproduce, republish, distribute, modify, transmit, display, perform, or create derivative works from our content without prior written consent.

This website may contain links to third-party websites, tools, platforms, payment processors, calendars, maps, videos, social media pages, or other external services. We do not control and are not responsible for the content, policies, availability, or practices of third parties.

Your use of third-party sites and services is subject to their own terms and policies.

This website and all content, products, and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, except as otherwise required by law.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

To the fullest extent permitted by law, Mercury Mulch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the website, products, services, or communications.

If liability is imposed despite the foregoing, our total liability shall not exceed the amount you paid to us, if any, for the specific product or service giving rise to the claim, unless otherwise required by law.

You agree to defend, indemnify, and hold harmless Mercury Mulch, its owners, officers, employees, contractors, affiliates, successors, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the website, your violation of these Terms and Conditions, or your violation of any law or third-party right.

Your use of this website is also subject to our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

Please review our Privacy Policy here: https://www.mulchhr.com/privacy

By providing your mobile phone number and opting in, you agree to receive SMS or MMS messages from Mercury Mulch.

By opting in, you agree to receive responses to contact form inquiries, answers to customer questions about mulch, soil, compost, gravel, and other products, pricing and quote follow-up, product availability updates, delivery coordination and scheduling, order-related updates, customer care messages, and marketing or promotional messages including special offers, discounts, seasonal promotions, sales offers, and new product updates from Mercury Mulch.

Message Frequency

Message frequency may vary. You may receive message frequency varies based on interaction depending on your interaction with us.

Message and Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Help: For help, reply HELP to any message or contact us at:

Email: sales@mulchhr.com

Phone: (757) 219-2033

Website: https://www.mulchhr.com/contact-us/

Consent to receive SMS messages is not a condition of purchase. SMS consent is collected through clear, separate opt-in methods in accordance with applicable laws, carrier rules, and campaign disclosures.

Your mobile information will be handled in accordance with our Privacy Policy located at https://www.mulchhr.com/privacy-policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers are not liable for delayed or undelivered messages. HighLevel’s Terms guidance specifically calls for this carrier liability statement.

You agree that we may maintain records of your consent, form submissions, transactions, communications, and preferences for compliance, operational, support, legal, and recordkeeping purposes.

We reserve the right to suspend or terminate access to this website, services, or communications at any time, with or without notice, for conduct that we believe violates these Terms and Conditions, applicable law, or the rights or safety of others.

These Terms and Conditions are governed by the laws of the State of Virginia, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms and Conditions or your use of the website shall be resolved in the state or federal courts located in Hampton, Virginia, and you consent to the jurisdiction of those courts.

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms and Conditions.

If you have questions about these Terms and Conditions, please contact us at:

Mercury Mulch

220 E Mercury Blvd, Hampton, VA 23669

Email: sales@mulchhr.com

Phone: (757) 219-2033

Website: https://www.mulchhr.com